Privacy & cookies

Who we are

The data controller is LiveCasino.Tools (livecasino.tools). Contact: info@livecasino.tools.

Google Analytics

We use Google Analytics 4, provided in the EEA by Google Ireland Limited. It records which pages are viewed and a few actions on them:

• the game, timeframe and simulator settings you use (which bets and how many rounds, never amounts of money);
• whether you open the live stream, the install prompt or the install guides, and whether you install the app;
• the website name of any external link you follow, and the address of any page that wasn’t found;
• how fast pages load and respond (Core Web Vitals), and whether you use the site in a browser or as the installed app.
• whether you open the alert settings, allow notifications, and turn an alert on or off, with the game and the threshold you picked; and when you open the site from a notification. Never your alert subscription itself.

Google also sees the usual technical details of any web request: browser, device type, and an approximate location derived from your IP address. Google Analytics 4 does not store IP addresses. We send no names, emails, account details or free text, and page addresses are sent without their query strings.

Your choice: with or without cookies

Before you choose, and if you reject: Google Analytics still receives the measurements above, but without cookies. Nothing is stored on your device by Google, and visits can’t be linked to one another. Google may use these anonymous signals to estimate overall traffic.

If you accept: Google Analytics sets two first-party cookies, _ga and _ga_<id>, which hold a random identifier so repeat visits can be counted. They last up to two years. Advertising features stay off whatever you choose: we run no ads.

Your choice is kept on this device for six months, then we ask again. You can change it at any time: Cookie settings. Rejecting after accepting deletes the Google Analytics cookies.

How long data is kept

Google Analytics keeps event-level data for 2 months, Google’s default, then deletes it. Aggregated reports have no personal data in them.

Big-win alerts (push notifications)

Alerts are off unless you turn them on. When you do, your browser asks for permission to show notifications, and that tap plus your permission is your consent (GDPR Art. 6(1)(a)). It is separate from your cookie choice: either works without the other.

What we store, on our servers in the EU, to send you the alerts you asked for:

• your browser’s push subscription: an address at your browser maker’s push service and the keys that encrypt each notification. It identifies this browser installation, so we treat it as personal data;
• the games and thresholds you picked, your quiet hours if you set them, and your time zone;
• when the subscription was created, last changed and last used, and a log of the alerts sent to it, kept for 7 days to apply the limits (one alert per game every 10 minutes, 4 an hour, 12 a day).

The subscription record holds no name, email, IP address, device details or analytics identifier, and nothing in it is linked to Google Analytics. Links in notifications carry only which campaign they came from.

Who receives it: each alert goes, encrypted, through the push service your browser uses: Google (Firebase Cloud Messaging) for Chrome, Edge, Samsung Internet and Android, Apple for Safari and iPhone, Mozilla for Firefox, or Microsoft (Windows Push Notification Services). They can see that a notification was sent to your browser, not what it says.

How long: until you turn alerts off, and no longer than 180 days after your last visit to the site. A subscription your push service reports as expired is deleted at once, and one that keeps failing is stopped and deleted 30 days later.

To delete it: turn the alert off, or use “Turn off all alerts” on the alert settings page. That erases the subscription and its log from our servers straight away. Blocking notifications in your browser’s settings stops them at once, and we delete the record the next time a send fails or you visit.

What the site stores on your device

The site itself keeps a few settings in your browser’s local storage. They never leave your device: your cookie choice, whether and when you dismissed the install prompt, the simulator strategy you last set up, and whether you have opened the installed app before. The service worker caches pages so the site works offline.

If you turn on alerts, the browser’s storage (IndexedDB) also keeps the details the site needs to change or delete your alerts later: the subscription’s id and a secret key for it, and your alert settings. They stay on this device, are sent only to our own server when you change your alerts, and are removed when you turn them off.

Your rights

Under the GDPR you can ask for access to, correction of, or deletion of personal data about you, and object to its processing. Because we don’t know who you are, we usually hold nothing we could link to you; write to info@livecasino.tools and we will help as far as we can. You can also complain to Malta’s Information and Data Protection Commissioner (IDPC).

For alerts you can act yourself: turning them off erases everything we hold about your subscription, and you can withdraw your consent that way at any time, as easily as you gave it.

Google’s own handling of this data is described in its privacy policy.